Microsoft 365 & email
New mailboxes, shared calendars, Teams and OneDrive, licenses that match your staff, and moving off old email providers without losing a message.
IT support for small offices · St. Augustine, FL & remote
Dependable IT for offices too small for an IT department.
Trophy Consultants sets up, secures and looks after your Microsoft 365, iPhones and iPads, computers, Wi‑Fi and backups. Your team stops losing hours to tech problems, and you get 20 years of enterprise IT experience at a small-office price.
Microsoft 365iPhone & iPadMac & WindowsNetworks & Wi‑FiCloudSecurity
IT Health Check
Example report
Riverside Tax & Bookkeeping
8 staff · 11 devices
2 critical3 fix soon7 good
- Critical3 email accounts have no multi-factor sign-in, including the owner's.
- CriticalBackups run nightly but have never been test-restored.
- Fix soon2 PCs still on Windows 10, which stopped getting free security updates in October 2025.
- Fix soonGuest Wi‑Fi shares a network with the office copier and file server.
- GoodMicrosoft 365 licenses match the current staff list.
What we take care of
The everyday tech your office runs on, set up properly and kept that way.
iPhone, iPad & Mac
Business setup for Apple devices: company accounts, device management, lost-device lockdown, and AirPrint and AirPlay that work on the first try.
Networks & Wi‑Fi
Fast, reliable Wi‑Fi in every room, a separate guest network, firewall and router setup, and an office you can move or expand without starting over.
Security & sign-ins
Multi-factor sign-in on every account, a password manager for the team, phishing protection, and a plan for the day a laptop goes missing.
Cloud & backups
Files in the cloud where everyone can reach them, backups of email and documents, and a test restore every quarter so you know the backup works.
Computers, printers & new hires
New laptops ready on day one, Windows 11 upgrades, printers and scanners everyone can use, and clean shutdowns of accounts when someone leaves.
Built for
Accounting & tax offices
Law firms
Real estate & insurance agencies
Contractors & trades
Nonprofits & churches
Start here
The IT Health Check
One visit, a plain-English report, and a short list of fixes in the order they matter. Most offices learn something important the first day.
$495flat, for offices up to 10 people
+$25 for each additional person
+$25 for each additional person
- A written report your whole team can understand, with every finding rated Critical, Fix soon or Good.
- A fixed price for each fix, so you decide what to do and when.
- Up to one hour of quick fixes done on the spot.
- The full $495 is credited back if you start a Care plan within 30 days.
What we check
- Email and Microsoft 365 or Google Workspace security settings
- Multi-factor sign-in on every account
- Admin accounts and who has the keys
- Backups, and whether they actually restore
- Every computer's age, updates and antivirus
- iPhones and iPads that hold company email
- Wi‑Fi coverage, passwords and the guest network
- Router and firewall settings
- Printers, scanners and shared drives
- Software licenses and subscriptions you may be overpaying for
Plans and prices
Simple monthly care, or pay as you go.
Prices are per person on your team, per month. No long contracts. Cancel with 30 days' notice.
Office Care
$65per user / month
5-user minimum · $325/month
- Remote help when something breaks, with a reply the same business day
- Security updates and patching on every computer
- Microsoft 365 admin: new hires, departures, passwords, licenses
- Multi-factor sign-in on every account
- Backup monitoring and a test restore every quarter
- A 30-minute check-in each quarter
- Projects at $110/hour
For offices that hold client data
Office Care Plus
$95per user / month
5-user minimum · $475/month
- Everything in Office Care
- Managed threat protection on every computer
- Email filtering for phishing and spam
- Cloud backup of every mailbox and OneDrive
- iPhone and iPad management, with remote lock and wipe
- One on-site visit a month, up to 2 hours
- A yearly security review and a short phishing training for staff
- Projects at $100/hour
Projects & hourly
$125per hour
Remote or on-site · fixed quotes for projects
- Microsoft 365 setup or migration
- New office network and Wi‑Fi
- iPhone and iPad rollouts
- New computer setup and Windows 11 upgrades
- Printer, AirPrint and scanner fixes
- One-off problems, billed in 30-minute steps
We recommend exactly what to buy, and you purchase hardware and software directly, so there is never a markup.
How it works
From first call to an office that just works.
- 01
Free 20-minute call
Tell us what is slowing you down. We'll say honestly whether we're a good fit.
Day 1 - 02
IT Health Check
We review your accounts, devices, network and backups, then walk you through the report.
Within a week - 03
Fix what matters first
Critical items get fixed first, at the prices in your report. Nothing happens without your OK.
Weeks 2–3 - 04
Ongoing care
On a Care plan, we keep everything patched, backed up and secure, and you have one number to call.
Month to month
Who you'll work with
A senior engineer, not a call center.
Trophy Consultants is run by an engineer with 20 years in enterprise IT, running networks, Microsoft 365 and cloud systems and keeping them secure. That experience is backed by certifications in networking, cloud, security and Microsoft 365, and by deep hands-on work with iPhone, iPad, Mac and AirPrint.
Small offices in St. Augustine and St. Johns County get the setup a big company would have, explained in plain English and priced for a team of five or twenty-five. You work with the same engineer every time. There's no call center and no ticket queue.
20 yearsin enterprise IT
CertifiedNetworking · Cloud · Security · Microsoft 365
AppleiPhone · iPad · Mac · AirPrint
Questions
Before you call
Do we have to sign a long contract?
No. Care plans are month to month, and you can cancel with 30 days' notice. Projects are quoted up front, and the price you approve is the price you pay.
What are your support hours?
Remote support runs weekdays from 8 am to 6 pm Eastern. On-site visits are by appointment, including evenings and Saturdays. Care plan clients get a reply the same business day. If your business runs around the clock and needs overnight coverage, we'll tell you that up front and help you find a provider who covers nights.
Can you help remotely, or do you come on-site?
Both. Most problems are fixed remotely within minutes using secure screen-sharing you approve. For network work, new equipment and Health Checks, we come to your office in St. Augustine and St. Johns County.
We use iPhones, iPads and Macs. Is that a problem?
Not at all. Apple devices are a specialty here: business setup, device management, AirPrint and AirPlay, and getting Macs and PCs to share files and printers.
Someone already helps us with IT. Can you work alongside them?
Yes. We can handle the parts they don't cover, or document what they've built so you're never stuck if they become unavailable.
What does the Health Check cost if we don't continue?
$495 for up to 10 people, and the report is yours to keep. If you start a Care plan within 30 days, the full amount is credited back.
Get in touch
Tell us what's going on.
Send a note or book a call. You'll hear back within one business day.
Email[email protected]
Service areaSt. Augustine and St. Johns County, plus remote support anywhere in the US
HoursWeekdays 8 am–6 pm ET. On-site visits by appointment, including evenings and Saturdays.